Shipping Policy
Thank you for choosing Sarlai Home for your Kitchen Sinks needs. We offer free shipping on all orders within the United States.
Shipping Rates and Methods
We offer free standard shipping on all orders within the United States. Additional shipping options such as expedited shipping are not currently available. We ship our products from our warehouse located at 8110 Power Ridge Rd Bldg 500-B, Sacramento, CA 95826.
Estimated Delivery Time
Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, with an estimated delivery time of 2-5 working days.
Tracking Information
We provide tracking information for all orders shipped via Fedex and UPS. Once your order has been shipped, you will receive an email with your tracking number and a link to track your package.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy for unused and undamaged items. To initiate a return, please contact our customer service team at [email protected]. Our team will provide you with a return authorization number and instructions for how to ship your item(s) back to us.
Please note that shipping charges are non-refundable and customers are responsible for return shipping costs unless the item received was damaged, defective or incorrect. Once your return is received and inspected, we will issue a refund to your original method of payment within 7-10 business days.