Shipping and delivery policy

 Last updated Feb 22, 2023
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

At Sarlai, we are committed to providing our customers with exceptional service, including fast and reliable shipping. Please review our shipping policy to understand how we process and deliver your orders.

Free Shipping within the United States
We offer free shipping for all orders within the United States, with no minimum purchase required. Your order will be shipped via a reliable carrier such as UPS or FedEx.

International Shipping
We also provide international shipping services to customers outside of the United States. Our international shipments are carried out by UPS or FedEx, and shipping charges will be calculated based on the destination country, address, and postal code. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping Costs Calculation
To calculate your shipping costs, simply add your desired items to the shopping cart and enter your country, address, and postal code. Our system will automatically calculate the shipping cost based on the information provided. Please note that the calculated shipping cost is an estimate only and may be subject to change.

Final Shipping Costs
The final shipping cost will be confirmed by a Sarlai customer service representative after we receive your order. Please note that the shipping cost calculated by the shopping cart is only an estimate and is provided for reference purposes only. The final shipping cost may differ based on various factors, including the actual weight of the products, the shipping carrier’s charges, and any applicable customs duties or taxes.

Additional taxes and duties  
We may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
If you have questions about returns, please review our Return Policy:
If you have any further questions or comments, you may contact us by:

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